Peppers Solutions collects certain information when you interact with our website or place an order. This includes:

• Contact information you provide, such as your name, email address, and phone number.
• Shipping information necessary to fulfill orders, including delivery address.
• Order details, including the products purchased and transaction history.
• Payment information, which is processed securely by our third-party payment provider and is not stored on our servers.
• Technical data such as IP address, browser type, and usage data collected automatically when you visit the site.

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer service.
• Communicate with you about your orders, account, and relevant updates.
• Send promotional emails, such as discount codes, only when you have opted in. You may unsubscribe at any time.
• Improve our website, products, and services.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with applicable legal obligations.

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors that securely handle transactions.
• Shipping carriers that deliver your orders.
• Service providers that support our website and analytics, under appropriate confidentiality obligations.

We may also disclose information when required by law or to protect our rights, safety, or property.

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for the period required by applicable law.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data, and to opt out of marketing communications. To exercise any of these rights, contact us at hello@pepperssolutions.com.

Our website and products are intended exclusively for adults aged 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us with information, please contact us so we can delete it.

All products sold by Peppers Solutions are for research use only and are not intended for human consumption, diagnosis, or treatment. We do not collect or process health information for medical purposes.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@pepperssolutions.com.